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xg goals football ratings - not available?

Scheduled Pinned Locked Moved Football Trading
18 Posts 6 Posters 153 Views
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  • P Offline
    P Offline
    peter Richard hull
    wrote on last edited by
    #1

    just watched martins video on this
    when i go to look at this on the dashboard - not available
    error message as follows

    string(179) "{"access_token":"76dcb72b17803633acfd036dc94797424216a43d","expires_in":"3600","token_type":"Bearer","scope":"basic","refresh_token":"9f5b3bd9f45a7472184ca9fb845935efe4a5532c"}"
    {"status":"Invalid Request","message":"There is problem with your request, please try again."}

    please advise
    thanks
    peter

    MartinM 1 Reply Last reply
    1
  • P Offline
    P Offline
    peter Richard hull
    wrote on last edited by
    #2

    hi yes i had added another address
    it was showing on site - that was the cause ?
    ok thanks for fixing
    rgds
    peter

    1 Reply Last reply
    0
  • P Offline
    P Offline
    Paul McCay
    replied to Adam on last edited by
    #3

    @Adam Hi Adam, on a separate note, is it possible to have the actual results shown against these the day after, just to help with comparisons of the data to what has happened? Linking Match ID perhaps?
    I know it would take up a lot of space to save them permanently but could they be available for a couple of days so we could copy them away and save ourselves?

    1 Reply Last reply
    0
  • C Offline
    C Offline
    Chris Brooks
    replied to Adam on last edited by
    #4

    @Adam Thanks it works fine now and yes, I've haven't used the ratings page for a while

    1 Reply Last reply
    0
  • AdamA Offline
    AdamA Offline
    Adam btc team
    wrote on last edited by
    #5

    @Jason-Devereux , @Chris-Brooks : Please give it a try now.

    Have you all not accessed the ratings page for a long time before now?

    BTC's Website and Software Man

    C P 2 Replies Last reply
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  • AdamA Offline
    AdamA Offline
    Adam btc team
    replied to peter Richard hull on last edited by
    #6

    @peter-Richard-hull said in xg goals football ratings - not available?:

    @Adam
    hi no change
    i have refreshed dashboard.
    logged in i can easily access football stats, forum, tennis.
    however when i click on ratings from dashboard i get the following error

    string(179) "{"access_token":"9bfcd0bdaedf387b951d48d535a7a0b18afac26f","expires_in":"3600","token_type":"Bearer","scope":"basic","refresh_token":"2616059e8e7314854019e0ce80054f6a8a9dbafe"}"
    {"status":"Invalid Request","message":"There is problem with your request, please try again."}

    this is exactly the same error message i was getting 48 hours ago?
    ...

    Did you add a "2" to your email address somehow? There was a mismatch between your email addresses on different parts of our site. I've removed the "2" from the main site so it matches your payment email and what we have on the forum and ratings pages.

    If I log in as you, I can now see the ratings.

    BTC's Website and Software Man

    1 Reply Last reply
    0
  • C Offline
    C Offline
    Chris Brooks
    replied to Martin on last edited by
    #7

    @Martin Yes - again it just takes me to the dashboard

    1 Reply Last reply
    1
  • J Offline
    J Offline
    Jason Devereux
    replied to Martin on last edited by
    #8

    @Martin Thank you 🙂

    1 Reply Last reply
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  • MartinM Offline
    MartinM Offline
    Martin btc team
    replied to Jason Devereux on last edited by
    #9

    @Jason-Devereux I'll report to @Adam we are meeting in a minute

    J 1 Reply Last reply
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  • J Offline
    J Offline
    Jason Devereux
    wrote on last edited by Jason Devereux
    #10

    Hi, I am having the same trouble too and cannot access the football ratings.

    Everything else I can access, but when I click the football ratings it brings up a new tab on chrome as normal but brings me straight back to the dashboard.

    The URL seems different too.

    I have refreshed cookies, logged out, and tried it on my mobile too but still the same.

    PS. This is my first post so hello to anyone reading 🙂

    MartinM 1 Reply Last reply
    1
  • P Offline
    P Offline
    peter Richard hull
    replied to Adam on last edited by
    #11

    @Adam
    hi no change
    i have refreshed dashboard.
    logged in i can easily access football stats, forum, tennis.
    however when i click on ratings from dashboard i get the following error

    string(179) "{"access_token":"9bfcd0bdaedf387b951d48d535a7a0b18afac26f","expires_in":"3600","token_type":"Bearer","scope":"basic","refresh_token":"2616059e8e7314854019e0ce80054f6a8a9dbafe"}"
    {"status":"Invalid Request","message":"There is problem with your request, please try again."}

    this is exactly the same error message i was getting 48 hours ago?
    ...

    AdamA 1 Reply Last reply
    0
  • MartinM Offline
    MartinM Offline
    Martin btc team
    replied to Chris Brooks on last edited by
    #12

    @Chris-Brooks have you tried the direct link?

    C 1 Reply Last reply
    0
  • C Offline
    C Offline
    Chris Brooks
    wrote on last edited by
    #13

    When I click on Football Ratings from the dashboard it just opens another tab with the dashboard in it.....

    MartinM 1 Reply Last reply
    1
  • AdamA Offline
    AdamA Offline
    Adam btc team
    wrote on last edited by
    #14

    @peter-Richard-hull Try it now...

    BTC's Website and Software Man

    P 1 Reply Last reply
    0
  • MartinM Offline
    MartinM Offline
    Martin btc team
    replied to peter Richard hull on last edited by
    #15

    @peter-Richard-hull working fine for me so I will have to tag @Adam to look into it

    1 Reply Last reply
    0
  • P Offline
    P Offline
    peter Richard hull
    wrote on last edited by
    #16

    I'm logged in, on dashboard.
    I can click thru for access to stats, forum and tennis, but not ratings?
    So it cannot be that I am not logged in correctly?
    Yet I repeatedly get the same message, ?

    MartinM 1 Reply Last reply
    0
  • P Offline
    P Offline
    peter Richard hull
    replied to Martin on last edited by
    #17

    @Martin
    I know ! and when I click on the ratings link I get the error message i passed to you on lastmessage..
    Still the case..
    Even if I click onyour link I get the same error message...

    1 Reply Last reply
    0
  • MartinM Offline
    MartinM Offline
    Martin btc team
    replied to peter Richard hull on last edited by
    #18

    @peter-Richard-hull they are here: https://new.betfairtradingcommunity.com/ratings/

    P 1 Reply Last reply
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